Frequently Asked Questions

How is Coilover Hub able to offer such great prices for brand new products?

We are able to offer such great prices on brand new products by not keeping inventory. Without a warehouse, we are able to cut down that portion of overhead costs. The items will either come from vendor distribution warehouses or other manufacturers distribution hubs.

 

Just in case you were feeling that our site is very simple, it's by design.

By keeping it simple we wont be up charging products to maintain this site to be pretty. Our goal is to be as efficient as possible at the lowest cost so that you get what you need without fluff.

 

Another way to keep prices low as we can.

 

 

Do products have a warranty?

We sell brand new products and are shipped directly from each manufacturer, All products will  carry the manufacturer's warranty. Each brand will offer different warranty, please review all warranty information from each respective company brands. We at CoiloverHub do not offer any warranty. All warranties are excuted directly from each manufacturers. Please review their warranty rules before purchasing. 

 

Are the items refundable if I change my mind and are the orders cancellable?

We attempt to offer the lowest prices therefore our margins are extremely low. Because of this, all purchases are final. No refunds or returns are offered. Please contact us before you place an order if you have any questions. Further return terms can be found on the shipping and return page.

 

Prices, shipping costs, and discount are subject to change at anytime.

We will do our best to post new prices as they change. In some circumstances we may need to adjust prices during a purchasing process. In those circumstances we will notify you before completing the transaction via email. We will then wait for your agreement to any differences in prices. In many times we will not be able to correct all prices due to the changing nature of how we receive our pricing and products. Thank you for your understanding. 

 

Cancelled Products or cancelled orders.

In some instances we are no longer able to sell an item for whatever the reason by the manufacturer, we will contact you via email and let you know that the item is no longer available to us to sell. Manufacturers may have a reason and will limit product availability to us. In this case, if you had already made the payment we will refund you the full amount of your payment with notification that the product is no longer available. Since we carry many products, it will not be possible to catch the product before a customer may make the payment. Another case would be that the manufacturer will let us know when we place the request, the item is no longer available to us.  We appreciate your understanding as we do try to keep every product as updated as possible.